Your 4-Way Guaranteed Quality Assurance

Your 4-Way Guaranteed Quality Assurance

1. Best Price Anywhere for Equivalent Quality and Service

Window shades are an ideal window treatment because they offer a unique combination of style and functionality. At Exciting Windows! by Apollo, we offer gorgeous custom shades from leading manufacturer Hunter Douglas. We install their full line of window shades in a number of different styles, fabrics, textures, and colors, allowing you to find options that will perfectly complement the rest of your home’s decor. As a second-generation, family-owned business that has been serving the Cincinnati, Ohio, area since 1973, we have helped countless homeowners find the perfect window shades for their homes, and we look forward to helping you, too.

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Comparison Shop for 30 Days from Date of Order

Within 30 days from your order date, if you find the same product, brand, model, and quality, offered to you with equivalent service and installation, just provide us a written verification order and your retailer will gladly refund you 100% of the difference.

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2. Best Quality and Workmanship

We guarantee every window covering product you purchase will be custom fabricated to exacting specifications for your special window in your home. Construction will equal or exceed highest quality industry standards.

If you find any discrepancy in fabrication, notify us within 30 days and we will promptly repair or remake the window treatments to your total satisfaction.

3. 10-Year Performance Assurance

We promise that your recommended window fashions purchased from us will provide long-term performance in use and will withstand sun fading, atmospheric deterioration, rotting, and all forms of failure of performance in normal residential use for which this assurance is intended. If your recommended custom window product should fail to perform as intended within 10 years of the installation date, we will repair it correctly, or allow full prorated credit for unused time toward the purchase of a replacement product of your choice.

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4. On-Time Appointments

We know how valuable your time is to you and your family. That’s why we will be on time or award you a gift certificate.

Exciting Windows! Consultant

We guarantee that your consultant will arrive at your home or commercial building within one hour of the appointment time scheduled.

Installation Technician

We guarantee that your installation technician will be at your home on time or within two hours, and that you will be notified in the event of any delay.

Now for the REALLY amazing part: if for any reason your consultant or installation technician does not arrive on time as scheduled, you will receive a $25 gift certificate and our sincere apology.

Take Your Window Treatments to the Next Level

At Exciting Windows! by Apollo, we believe in providing our customers with top-quality products and personalized customer service to help them create the home they’ve always dreamed of. Let’s work together to do the same for your home.

Here’s How The Process Works

Enjoy the exciting parts of transforming your home while we handle the stressful stuff.

Initial Consultation

1. Initial Consultation

Schedule a visit to our showroom or talk with us on the phone. We’ll make sure we understand what you need to accomplish.

Designer Home Visit - Apollo Draperies

2. Designer Home Visit 

We come to your home to experience your unique style first-hand and discover how your new design can express it. 

Fabrication and Installation - Apollo Draperies

3. Fabrication and Installation

Your designs are handcrafted by master seamstresses and installed by highly-trained, certified technicians. 

See Motorized Window Treatments in Action!

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What Is My Style Anyway?

Learn How to Define Your Tastes in Interior Design

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Super Service Awards 2020
Best of Houzz customer service Award-2020
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